Policies & Financial

Mission Statement

To provide outstanding orthodontic care in an uplifting, comfortable environment where the expectations of patients, families and referring dentists are continually exceeded.

Practice Vision

To deliver individualized, innovative care to the highest professional and academic standards such that the lives of our patients are enriched forever.

Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday:
8AM – 12PM and 1PM – 5PM

Tuesday & Thursday:
8AM – 1PM and 2PM – 5PM

Wednesday:
7AM – 12PM and 1PM – 5PM

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

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Financial

It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs. Our office accepts payments by cash, checks, and Visa, MasterCard and Discover credit cards. We offer financing options through Orthobanc, Care Credit and our in-office, interest-free financing. If you have any questions about financing or payment, ask us! We will thoroughly explain your choices and work hard to accommodate your needs.

Insurance

If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Insurance policies vary, so we will review your insurance to determine the appropriate course of action. We have an insurance specialist on staff to maximize your insurance benefits. Once treatment has started, we will file your claims.

Providing us with updated insurance information prior to your first visit will allow us to present you with the most accurate pricing options.

Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.